Politely complaining at a restaurant — Dining
Conversation scene DiningScene 22 of 32

Politely complaining at a restaurant在餐厅礼貌投诉

A real Dining dialogue: Politely complaining at a restaurant. 30 lines, 4 key words, one phrase to keep and a short check.一段真实的吃饭对话:在餐厅礼貌投诉。30 句对白、4 个重点词、一句金句和一个小练习。

Intermediate 10 minutes 30 lines Not yet
Ordering foodTalking about taste
22/32

Listen to the conversation听这段对话

Tap a line for audio. Keywords are highlighted in every language.

Speaker AEN

Excuse me. Could I have a moment?

打扰一下。能占用您一分钟吗?

Speaker BEN

Of course. Is everything all right?

当然。一切都还好吗?

Speaker AEN

The soup is a little cold. Could you warm it up?

汤有点凉了。能帮我热一下吗?

Speaker BEN

My apologies. I’ll take it right away.

抱歉。我马上端走。

Speaker AEN

And the steak is more well-done than I asked.

还有牛排比我要的更熟。

Speaker BEN

Let me check with the kitchen.

我去跟厨房确认一下。

Speaker AEN

I ordered medium rare. This is medium plus.

我点的是三分熟。这份得有五分了。

Speaker BEN

You’re right. The notes say medium. My mistake.

您说得对。单子上写的是五分。是我的错。

Speaker AEN

It happens. No drama.

常有的事。不用紧张。

Speaker BEN

Would you like a new one? It takes eight minutes.

要换一份新的吗?大概要八分钟。

Speaker AEN

That’s fine. I’d rather wait than eat this.

没关系。我宁愿等也不想吃这份。

Speaker BEN

Of course. Can I offer you a drink while you wait?

当然。等待期间要喝点什么吗?

Speaker AEN

Just water, thank you.

水就好,谢谢。

Speaker BEN

Still or sparkling?

要矿泉水还是气泡水?

Speaker AEN

Sparkling, please. With lemon if you have it.

气泡水,谢谢。有柠檬的话加一片。

Speaker BEN

Certainly. And again, I’m sorry.

好的。再次抱歉。

Speaker AEN

It’s all right. The service has been lovely otherwise.

没关系。其他方面的服务都很好。

Speaker BEN

That’s kind of you. Let me check on your soup.

您太好了。我去看看您的汤。

Speaker AEN

Take your time. We’re not in a hurry.

不着急。我们不赶时间。

Speaker BEN

Here’s your water. The soup is warming now.

您的水。汤正在加热。

Speaker AEN

Sorry to be a fussy customer.

抱歉,我太挑剔了。

Speaker BEN

Not at all. Telling me early is the kindest thing.

一点也不。早点告诉我是最体贴的做法。

Speaker AEN

I used to work in a restaurant, so I know.

我以前在餐厅工作过,所以我知道。

Speaker BEN

Then you know the kitchen is chaos tonight.

那您知道今晚厨房很乱。

Speaker AEN

New chef?

新厨师?

Speaker BEN

Last week. We’re all learning again.

上周来的。我们都在重新学。

Speaker AEN

In that case, take your time. Truly.

那样的话,慢慢来。真的。

Speaker BEN

Thank you. Your new steak is next.

谢谢。您的牛排马上就来。

Speaker AEN

Could I see the wine list again?

能再看一下酒单吗?

Speaker BEN

Of course. Enjoy your evening.

当然。祝您用餐愉快。

Tap to listen

Key words关键词

04
well-done全熟
medium rare三分熟
apology道歉
kitchen厨房
Key phrases

The soup is a little cold. Could you warm it up?

汤有点凉了。能帮我热一下吗?

A three-question check三道小题,检验一下

Match the meaning, then try the scene again.

0 / 3
01Question 1 of 3

Excuse me. Could I have a moment?

02Question 2 of 3

Certainly. And again, I’m sorry.

03Question 3 of 3

Of course. Enjoy your evening.